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Bride? Wedding Planning? Searching for your wedding dress or your wedding venue - UKbride is a fantastic website to help you with your big day.

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(1 of 5 points)
wrote 3 weeks ago
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Stay well away from this company. Whitespace publishers trading as UK Bride have to be the worst company we have ever had to deal with. I won't bother going into full details of our case as it pretty much replicates others you will have read on this site but in a nutshell, UKbride will make contact and do a hard sell of a "no obligation free trial" generally on someone within your company who has NO AUTHORITY to sign the company up. You will then receive numerous fake enquiries and then all will go quiet meaning you sort of forget about them. Within days of the free trial being over you will receive a phone call demanding a full years subscription. Check them out on company's house. They actually state they specialise in un-cancellable contracts. The company will then send you letters stating that they will force you into insolvency quickly followed by a letter from an ambulance chasing solicitor. We have internal emails from this company that we were inadvertently copied into stating they have a policy of ignoring customers. So when they tell you the only way to get out of the contract is to ask for a STOP code or pay up for a service you wont receive, just remember they will just ignore you anyway as they want to ensure you don't receive that elusive stop code.
Make sure you get everything in writing and keep dates as they will ignore you. We persistently asked UKbride to remove our advert and like many other companies we have it in writing that they will only remove the advert it we pay in full. Is that sounding like a ransom to anyone else???

In 6 months we received 193 enquiries. Not a single one of those enquiries responded to us. Compare that with other platforms we are on whereby 90% of initial enquiries we have responded to receive a return and 50% who responded booked. How is it that out of 193 enquiries we didn't so much as get an 'out of office response" let alone a real couple looking for a service.

UKBride work on a bullying method trying to scare hardworking individuals and businesses to pay them through a range of scare tactics. This includes fake court summons for one.
You will also notice in some of their responses that they will claim you have received bookings worth £1000's through them. They acutally sent us a printed flyer stating we have received £13000 of bookings through them. When we asked them to justify this they pointed us to 2 wedding couples who had left reviews on our page. BOTH OF THESE WEDDING BOOKINGS HAD BEEN TAKEN 2 YEARS PRIOR TO US BEING PLACED ON UK BRIDES WEBSITE. UKbrides answer to this.......if they left a review on UKbride then the booking was through them. What a load of codswallop fantasy [email protected]@t.

For a contract to be lawful a number of things have to be proven. UKbride work on the premise that business to business contracts don't have the same protection as consumers HOWEVER you do have rights and if you are one of the many companies about to be taken to court by UKbride don't stress and don't pay them. Due to the increasing number of people coming forwards there is now a growing body of individuals and companies working together to prevent this company from putting more companies and individuals through the hell they seem to think is a reasonable way to make money.

UKBride have caused untold misery to a lot of people and companies. If you are thinking of signing up DON'T do it. If you have and are on the receiving end of their bullying then you are not alone. Feel free to contact me and you will find out you arent alone. Trading Standards need your evidence too. Sonja de Rijk

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Content and keywords

A wedding dress or wedding gown is the clothing worn by a bride during a wedding ceremony. Color, style and ceremonial importance of the gown can depend on the religion and culture of the wedding participants. read more

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