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Reviews and ratings of Techyteam.co.uk

A total of 8 reviews for Techyteam.co.uk have been written yet. The most recent reviews are listed below.

1 of 5 points

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8 reviews

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Simon never using the company again
(1 of 5 points)
wrote 3 weeks ago
Great Britain, Warrington, 1 review

Product failed with 10 minutes battery dead completely and charger broken had to buy new battery and charge now fix company only suggestion was a failed fuse in lead which I am using with the new charger company would not refund £30 that it cost me to fix it show my it support is better than tthan they could do

1 of 1 people found this review helpful


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angela cartwright
(1 of 5 points)
wrote 1 month ago
Great Britain, 1 review

horrendous, stay clear at all costs, their reviews on eBay do not show up, they are rude, provide awful products and worse of all are able to hide poor reviews from customers on eBay. first correspondence with them " can I please return my laptops which are painfully slow and faulty" the response was "what do you expect, they are 10 years old. I requested return for which they sent postage return for one of the two laptops. had I have sent in the box, the postage would not have been enough. from the beginning they were insisting I return via PayPal which is not the correct procedure. I was eventually refunded for one of the damaged useless items. the seller complained and the further refund was redirected to ..... PayPal, where he would have received the entire costs for returning the items, he know the exact game to play.

1 of 1 people found this review helpful


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Brad
(1 of 5 points)
wrote 2 months ago
Great Britain, London, 1 review

Avoid this company at all costs!!!!!!!!!!!

I purchased a laptop on 12th June 2020, it said it was 48 hour tracked, obviously due to the coronavirus I expected it may be a bit longer for it to arrive. A couple of weeks passed and I received an email saying I had sent the laptop back which I didn’t because it never arrived. I tried to communicate with company and they were very unhelpful, providing me with one word answers. Their customer service skills are literally non existent. I requested to get my money back as I’ve decided to buy from a different supplier and they just messaged me back with the Royal Mail tracking number, I’ve messaged them twice after that and I’ve been ignored. I looked to write them a bad review on eBay as strangely they have none to come on this site and a few others to see the same things being said, they are a dodgy company and avoid them at all costs guys!

2 of 2 people found this review helpful


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Comments on this review

JD
JD writes 2 months ago

Very terrible service.
Avoid them.
I bought a laptop from them, it has not arrived and yet they sent me delivered message.
Very poor customer service.
Zero out of 5

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Pete
(1 of 5 points)
wrote 7 months ago
Great Britain, 1 review

Bought a laptop. Worked for 9 months then broke. Returned. Never got sent back. Ignored all my emails. Had to take them to a small claims court. Eventually laptop was returned (damaged.) Got it checked internally and it had a slower processor than what I bought and half the RAM I bought.

4 of 4 people found this review helpful


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steve morris
(1 of 5 points)
wrote 8 months ago
Great Britain, 1 review

i bought a laptop though wowcher i think it was the one del boy could not sell
i had it in oct 2019 December it was smelling of burning and making a strange
shound from the lead could not get hold of any one at t/team i have had a email to say buy a lead on ebay what happened to warranty stay away
the one i got is a lenovot410

2 of 2 people found this review helpful


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Lorna
(1 of 5 points)
wrote 10 months ago
1 review

Ordered a laptop off them, as a Christmas present it was stated that it was refurbished so I knew I wasn't getting a brand new one, that was grand, the add also said there may be some scratches but the actual laptop will be working perfect, when the laptop arrived it has 3 HUGE CRACKS right across the front of the laptop, which is the first thing you see, it's on the back of the screen so it will eventually end up damaging the screen. They have been just contradicting me saying it's only a scratch its not a crack. When closely even after sending on pictures they still keep telling me its only a scratch. I wouldn't recommend these at all, and I'd advise anyone to steer clear of them. There attuide alone is just obnoxious. 0 out of 5 is what I rate them

3 of 3 people found this review helpful


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John
(1 of 5 points)
wrote 1 year ago
Italy, Campi Bisenzio, 1 review

Why did I buy a dell e6320 from techyteam (techy team) on ebay? Well, they have over 1000 positive reviews and 2 neg, hence the reason I bought from them. Upon receiving and opening the package I was HORRIFIED! The HDD was falling out because it had no screws, The bottom left mouse button was damaged, top right button not functioning, there was some grease and filth on the keyboard and when removing the back cover there was grease on the inside too, the battery charger and HDD caddy were not original parts and the CPU was running hot. I then wrote them an email but they refused to respond. I then gave them a negative comment and that didn't show up? So, I am somewhat perplexed. Is ebay trying to protect sellers that bring in a certain amount of profit? What is really going on? Most of us cannot afford to buy new computers, so we rely on the used market.

3 of 3 people found this review helpful


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M.Roche
(1 of 5 points)
wrote 1 year ago
1 review

I would give this company a zero review for customer service and honoring the guarantee bought a laptop that worked for 3months only and was accused of causing the damage myself which was not the case I would advise anyone not to buy from this company as they were incompetent and refused to honor their guarantee

3 of 3 people found this review helpful


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