Smarttrace.org.uk - SmartTrace | European Pet Database | Pet Microchipping
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Reviews and ratings of Smarttrace.org.uk
A total of 5 reviews for Smarttrace.org.uk have been written yet. The most recent reviews are listed below.
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5 reviews |
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1 review
Website is absolutely atrocious. I bought my puppy in England and brought him over to Germany and it's been a nightmare trying to get the website to accept European details - despite it being a European database.
Had to ring them and pay the £19.95 over the phone so lost the ability to save £2, despite reviewing them twice (offer online). Have to say though, the call centre answered my phone and was nice enough to solve my problem - although the account looks locked now while the money goes through. Despite it still being my email and name on the account, it's locked?? I have no idea.
Also couldn't get a hold of any puppy pack. Would double chip but I'm not taking the risk of having any chip outdated if he gets lost.
No person found this review helpful yet.
1 review
Completely useless. Avoid at all costs. Customer service non existent. Free puppy pack doesn’t exist.
No person found this review helpful yet.
1 review
My puppy was chipped by the breeder and my details were put in ,that was a month ago but still waiting for the puppy pack and the and I can't seem to find an email address on the website. It says to go to my account but still nothing
2 of 2 people found this review helpful
1 review
Avoid at all costs my pups microchip was with them I registered paid £19.95
it said it was transferring on 7 days then it went to 0 days then 2 days now it's on 6 days despite emailing them I have never had the service I paid for beginning to wonder if our dogs ever did get lost would they even know or care or correspond with anyone !!! Not Amused and not sure if I should get my dog re chipped with my local vets told them I'm not happy with them + do not have the service I paid for even although it says its free to register Im thinking of contacting the trading standards.
6 of 7 people found this review helpful
1 review
Purchased puppy already chipped, when registering puppy a further charge was incurred. No advise on web site regarding breeder registering for free. Spoke to customer services (took two days to answer phone) basically stated because breeder did nt input details extra charges stand. Operator implied my fault not theirs. Could nt take a formal complaint over the phone. Poor service flippant response.
This review is true and accurate! I placed this review earlier this year. I still have a live account as this company have the chip details.
6 of 6 people found this review helpful
Comments on this review
Content and keywords
Important and popular websites
The website with the homepage "Lookup Microchip" provides content on the pages Claim Your Puppy Pack, Pet Owners and Terms. In the following table you'll find the 6 most important pages of Smarttrace.org.uk:
| # | Description | URL of the website |
|---|---|---|
| 1. | Claim your Puppy Pack | /puppypack |
| 2. | Pet Owners | /pet-owners |
| 3. | Lookup microchip | / |
| 4. | Terms | /terms |
| 5. | Privacy | /privacy |
| 6. | Cookie | /cookie |
Links to this website and profiles in social networks
Profiles and accounts in social networks
| Social network | Profile |
|---|---|
| Facebook |
smartbreeder - visit |
| Twitter |
PetMicrochips - visit |
| YouTube |
SmartBreederTV - visit |
Technical information
Information about the server of the website
| IP address: | 172.67.142.158 |
| Number of websites: | 2 - more websites using this IP address |
| Language distribution: | 100% of the websites are english |
Technical information about the technology of the website
| Webserver software: | cloudflare |
| Load time: | 0.58 seconds (faster than 60 % of all websites) |
| HTML version: | HTML 5 |
| Robot information: | index,follow,archive |
| Filesize: | 29.74 KB (397 recognized words in text) |
Safety and classification
The website doesn't contain questionable content. It can be used by kids and is safe for work.
| Attribute | Classification | |
|---|---|---|
Google Safebrowsing |
Safe | |
Safe for children |
||
Safe for work |
||
Webwiki rating |
5 reviews |
|
Server location |
Not found | |
| Little trustworthy! 21% | ||
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Going round the houses with them right now. Couldn’t find the option to register the chip so clicked transfer option which told me chip not registered click here. I end up being told to pay £19.95 so I clicking the little i for info which then said there’s a £9.95 option. Then looked and said should be free and confirmation says could take 7 days for transfer to complete. I’m thinking but I clicked register as who is it being transferred to really? Decide to apply for the ‘free’ puppy pack which I can’t claim because not registered. Can only find an 0844 number to call (how much will that be), then get told I need the £19.95 option for the puppy pack but if breeder had registered the chip it would have been free for both of us. Absolute joke of a company.
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