A total of 3 reviews for Motor-vision-insurance.co.uk have been written yet. The most recent reviews are listed below.
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Tried to resolve an issue with the policy document but after being transferred was kept on hold for 35 minuets whilst operator looked for the policy document!! Rang again and was told someone would call me back soon. Three days later still waiting for that call!!! These people do not have a clue when it comes to running a professional company and are clueless regarding customer service.
AVOID AT ALL COSTS!!!!
No person found this review helpful yet.
Found them via a comparison website , needed to add my son as he sometimes needs my van for work . When they rang to clarify details they told me he would have to be the policy holder as he works in the building trade when I said this wasn’t right he went off to talk to his manager , 16 mins later we got cut off and I didn’t get a return call. Two days later I rang to cancel the policy as I wasn’t happy with their price or attitude to be told as I found them through a comparison site I would be charged £85 to cancel but they would reduce it to £55. I don’t think anyone would find them except through a comparison site. Be warned stay away …
1 of 1 people found this review helpful
Motor vision reviews
Truly horrible experience trying to…
Truly horrible experience trying to cancel my policy with these after a misleading condition
I chose them as they offered a free dash cam - This turned into a mandatory requirement which was extremely poorly signposted and not communicated is a clear requirement (Whilst there is a mention of it buried in terms and conditions I am raising an ombudsman complaint as to the misleading landing pages form go compare
The main reason is (after I paid) they explained that I would not be insured if the dash cam footage was not available in the event of an accident - I'm uncomfortable with this as things can malfunction and I explained it was a risk I dint want to take so would be cancelling within the 14 day cooling off
Their legal team then wanted to charge me to release the call recording to verify the inception day which they got wrong and charged me incorrectly for pro rate cancellation fees
After over 2 hours on hold / calls they then refused to offer any goodwill and forced their own cancellation charge
Overall a really frustrating and poor level of service, zero flexibility, misleading sales tactics and I'm left bearing hundreds of pounds cancellation costs for 2 days of mis-sold insurance
All other companies are in the same price range (despite ME claims of 20% cheaper) Avoid at all costs
2 of 2 people found this review helpful
Important pages are Faqs, Existing Customers and Contact Us. In the following table you'll find the 10 most important pages of Motor-vision-insurance.co.uk:
|#||Description||URL of the website|
|4.||DASH CAM CAR INSURANCE||/insurance-services/dash-cam-car-insurance/|
|5.||DASH CAM VAN INSURANCE||/insurance-services/dash-cam-van-insurance/|
|6.||MAKE A CLAIM||/existing-customers/make-a-claim/|
|8.||Get A Quote||/get-a-quote/|
|9.||SEND US YOUR DOCUMENTS||/existing-customers/send-us-your-documents/|
|10.||Get a quote||/get-a-quote.aspx|
Information about Motor-vision-insurance.co.uk on Wikipedia the free encyclopedia: In insurance, the insurance policy is a contract between the insurer and the insured, known as the policyholder, which determines the claims which the insurer is legally required to pay. read more
|Number of websites:||7 - more websites using this IP address|
|Best-known websites:||Peterbestinsurance.co.uk (a bit known), Performancedirect.co.uk (little known)|
|Language distribution:||86% of the websites are english|
|Load time:||1.36 seconds (slower than 70 % of all websites)|
|HTML version:||HTML 5|
|Filesize:||46.01 KB (790 recognized words in text)|
The website doesn't contain questionable content. It can be used by kids and is safe for work.
Safe for children
Safe for work
|Medium trustworthy 55%|