House2ahome.co.uk - Home furnishings, Bedroom, dining and occasional furniture (1 of 5 points)

Purchased 2 x bedside tables and 2 x 8 draw chest of drawers. Delivery took a long a time and required chasing on 3 separate occasions. The bedside tables were then finally delivered. There were screws missing from each of the bedside tables and a small scratch, it then took multiple emails and calls to get this resolved, however, this was just the start. After chasing a further 4 times for the chest of drawer units they were finally delivered! It took 5 weeks as opposed to the 'up to 21 days' advertised and without chasing I don't think would have been delivered in that time frame. 1 unit was built with no issues at all, the second unit has LARGE scratches in the top panel so again reported this. Its been 2 months since this order, House2ahome are not assisting, they push you to the supplier as they only act as a middle man. Now served with 14 days notice and then a follow up with trading standards and my bank has agreed to take action for a full refund. Do not use House2ahome - order directly with 'Furniture To Go' and cut out the middle part or risk all the same issues we are facing.

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