A total of 4 reviews for 3fatpigs.co.uk have been written yet. The most recent reviews are listed below.
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|4 star rating||
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Share your experience:
DON’T BUY FROM 3fatpigs
DON’T BUT FROM Beechwood Nurseries
Order plants and what arrived was not what was promised!
Customer service terrible.
Don’t even consider using them as they are not honest.
No person found this review helpful yet.
THE BELOW IS A CHAIN OF EVENTS THAT I HAVE EXPERIENCED AND 6/7 MONTHS LATER I AM STILL EXPERIENCING FROM THIS COMPANY. I'M GOING TO SPEAK TO A SOLICITOR RE: THEIR THREATS AN ABUSIVE EMAILS. HOPE THIS HELPS SOMEONE.
(Original purchase 1st of June 2019 and payment taken from my bank on the 3rd. This has been updated today 27th of November 2019 as 3fatpigs (Beechwood Nurseries) are still hassling me)
I have been asked by Trustpilot to edit my review and remove any offensive language. Having just re-read my review I'm confident the only bad language used was from 3fatpigs which I reiterated. However as requested I've now removed this reference.
I'm not a business just a customer that paid £24-99 for a Granny Smiths tree from these people.
I purchased this tree just over a week ago and when it arrived it looked almost dead. The leaves were brown, it was spindly and the way it was shipped was shocking (although I don't know a better way to ship trees myself) It was a pathetic specimen and nothing like the picture in the advert portrayed. I realise there's always a difference between advertising and the actual item but really......
Anyway we planted it on the day we received it and kept our fingers crossed. Within 48hrs the tree started to display black spots as well so we got someone to look at it and they confirmed it had a fungus infection so we spent more money to try and save/treat it.
I contacted 3fatpigs (T/A Beechwood Nurseries) by email and got a response back within 24hrs. I was told to forward a photograph to them. This I immediately did and they responded telling me there was nothing wrong, there was no black spots, they have their stock regularly checked and basically giving the "go away" vibe.
So I now have a tree that we are trying to save, I've had to purchase treatments for this tree and I paid £24-99 for the pleasure.
Adding insult to injury 3fatpigs sent me an email asking me to review the transaction with them so I answered honestly and politely but didn't pull any punches. After vetting the review they failed to print it....what a surprise.
Due to the lies its important to point out I have proof of purchase, shipping documents, contact with 3fatpigs and a copy of the bad language they used on me.
I'm obviously not going to get my money back now and neither are the other reviewers that have had a bad experience with this company. My suggestion is avoid them.
Its now late November 2019 and although my original review was removed while I evidenced my claim to Trustpilot its clearly not enough for this seller.
I have received an email via Trustpilots messaging service today "threatening" legal action as they say they can't find any purchase details from me on their system even though they acknowledged my initial complaint and again they claim the review is false even though I've previously evidenced everything I've been asked to do.
I suggest they speak to Trustpilot in the first instance as Trustpilot have all the proof of purchase hence the review was re-instated and is now live again.
I have just traced the purchase details from my on line banking so I suggest 3fatpigs go ahead and issue a claim. It'll only cost them money for my expenses and a carers attendance fee. Common sense says that if they have my address to send the claim to then I must have made the purchase in the first place !!!
I've now forwarded the new threats to Trustpilot and also attached below a basic print-off of my online banking showing the details of the transaction. Please note 3fatpigs trade as "Beechwood Nurseries" hence the payment is in that name.
03 Jun 19 BEECHWOODNU DEB 24.99 5,014.89
Click enter to display the details of the transaction
A debit card payment of £24.99 to BEECHWOODNU was taken from your account.
Debit Card (DEB)
Nurseries, Lawn and Garden Supplies
Online/phone/mail order purchase
DATE OF TRANSACTION:
Saturday 01 June 2019
Help with this transaction
03 Jun 19 WWW.FRIENDSOFFIDO DEB 6.75 5,039.88
1 of 1 people found this review helpful
Ordered 5 mature plants and 10 established ones on Sunday evening.I was kept fully informed re delivery and they arrived by Wednesday lunchtime.The plants were well packaged and all look healthy.The soil was still damp from watering and only time will tell re growth but can't fault things so far.
No person found this review helpful yet.
Bought a tree that was described as 4-5ft, graceful and spreading. What arrived was a 7.5ft stick no wider than my finger with some roots at the bottom, no branches! Having taken advice from the Royal Horticultural Society I contacted the company and this was an email I received in response "The tree you purchased is as described, so stop telling a load of lies and send it back if you don’t like it" and a refusal to cover the return postage. Wow, one of those companies.
Luckily I had the sense to purchase through PayPal who found in my favour and refunded the full amount.
I have just had to send proof of my purchase to another online review site after this company reported my review as false (easily proven with an order confirmation and an email thread showing the above quote) along with several others. It seems every non 5* review on there had been reported by the company as being false!
3 of 4 people found this review helpful
Important pages are Buy 3 Get 1 Free On Selected Bare Root Trees, Buy 3 Get 1 Free On All Roses and Buy 3 Get 1 Free Shrubs & Fruit Bushes. In the following table you'll find the 10 most important pages of 3fatpigs.co.uk:
|#||Description||URL of the website|
|1.||Buy 3 Get 1 Free On Selected Bare Root Trees||/buy-3-get-1-free-bare-root-trees/|
|2.||Buy 3 Get 1 Free on All Roses||/buy-3-get-1-free-on-all-roses/|
|3.||Buy 3 Get 1 Free Shrubs & Fruit Bushes||/buy-3-get-1-free-shrubs-fruit-bushes/|
|5.||Buy 5 Get 1 Free On Potted Trees||/buy-5-get-1-free-on-potted-trees/|
Information about 3fatpigs.co.uk on Wikipedia the free encyclopedia: A garden is a planned space, usually outdoors, set aside for the display, cultivation, and enjoyment of plants and other forms of nature. read more
|Server provider:||Merit Network|
|Number of websites:||23 - more websites using this IP address|
|Best-known websites:||Closetlondon.com (little known), Onebyonejewellery.co.uk (little known)|
|Language distribution:||100% of the websites are english|
|Load time:||1.49 seconds (slower than 74 % of all websites)|
|HTML version:||HTML 5|
|Filesize:||119.6 KB (1242 recognized words in text)|
The website doesn't contain questionable content. It can be used by kids and is safe for work.
Safe for children
Safe for work
|USA, Ann Arbor|
|Limited trustworthy 41%|